Store Policy

We at Prime Designs provide high quality covers, whether that be a predesigned cover or a custom cover. We approach the designing of these covers with the highest level of professionalism. You're not just a client, you're an author looking for a great cover, a writer who has spent months perhaps years writing a story for which you now need the perfect cover. Likewise, we are not just a store; we take pride in what we do because cover design is not just a job but a passion. So, you can be assured that we'll put as much effort, expertise and time in designing a pre-made cover as we would a custom cover.

 

Simply put, we're not happy unless you're happy.

 

We can be contacted by online chat - just click on the "Chat With Us" option and we'll get back to you as soon as possible. Or, you can drop us an email by clicking on the "Contact Us" option at the footer of any page on this site.

How we collect your information.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reason of progressing your order with Prime Designs.

 

Why we collect personal information.

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We collect Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our clients with ongoing customer assistance and support;

3. To be able to contact our clients with general or personalized service-related notices.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose your site visitors' personal information.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with your site visitors.

We may contact you to notify you regarding an order you have placed with Prime Designs, to obtain further information that may be both person and non-personal in nature for the sole purpose of facilitating and fulfilling that order and our obligation to you and for the purpose of securing  monies owed or to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email and by other means that you have agreed upon.

 

How we use cookies and other tracking tools?

A cookie/HTTP cookie, is a small piece of text stored as a file on your computer by websites that you visit. Cookies are used by the majority of websites to improve the browsing experience and functionality and to provide information to website owners. Prime Designs uses cookies for this purpose.

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Most browsers provide managment utilities and tools to control and determine how long website cookies are stored. To manage the cookie settings for your browser please see the below for the browser you are using:

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Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Opera: https://www.opera.com/help/tutorials/security/privacy/

Safari: https://support.apple.com/kb/ph21411?locale=en_US

If you are using a web browser not listed above, then please visit the official website of the browser to obtain information about cookie management.

Want to learn more about cookies, then please visit http://www.allaboutcookies.org/ or https://en.wikipedia.org/wiki/HTTP_cookie.

 

How site visitors withdraw their consent.

We gather information for the sole purpose of progressing your order with Prime Designs. If you wish to withdraw your consent for us to use your personal information then please contact us on durrantcolin@outlook.com.
 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at durrantcolin@outlook.com

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